Adult Abuse Reporting & Resources - VCH ReAct - Vancouver Coastal Health


Act on adult abuse & neglect

Report abuse, neglect & self-neglect

If you suspect that a vulnerable adult in your care has been physically, psychologically or financially abused, or is the victim of neglect or self-neglect you need to ACT!

To REPORT a case of abuse, neglect or self-neglect of a vulnerable adult, call your local Designated Agency:

At Vancouver Coastal Health you may also connect directly with a local Designated Responder Coordinator

At CLBC you may also connect directly with your local office


Confidentiality: A person must not disclose or be compelled to disclose the identity of a person who makes a report or offers collateral information to the enquiry.

Police reports: VCH is required by law to report suspected crimes committed against adults who are unable to seek support and assistance on their own to the police.

Emergency identification: If it is necessary to act with out delay in order to preserve the adult's life, prevent serious physical or mental harm, or to protect assets from significant damage or loss, it is an emergency.

Documentation: Write down all relevant information. Include names, dates, times, observations, details of incident(s), location and any other pertinent information.

To respond to a suspected case of adult abuse, neglect or self-neglect, follow the Response Flow Chart.

Tools used when investigating a suspected case of abuse, neglect and self-neglect:

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